Susan Clinton | Clinical Mastery: Presence, Listening, and Patient Collaboration

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Show Notes:

Today’s conversation begins a series on “Clinical Mastery” with some of the greats in our field. Today, we will hear from Physical Therapist, Educator and World-Class Presenter, Susan Clinton about her definition of Clinical Mastery. In this episode, Susan shares lessons from decades of clinical experience and how true clinical mastery develops through presence, curiosity, and collaboration with clients. She discusses how clinicians often over-educate and over treat, when in reality meaningful change happens through listening deeply and simplifying care.

This conversation highlights how small shifts – both for clinicians and patients – can create powerful outcomes over time. Susan emphasizes that empathy and self-awareness allow practitioners to build stronger therapeutic relationships and better results. 

✨ Key Takeaways for Practitioners

• Presence improves outcomes: Brief “micro-bliss” moments of mindfulness can improve clinician presence and nervous system regulation during patient care.
• Listen with curiosity: Asking questions like “What are you most worried about?” often reveals the real driver behind a patient’s symptoms or fears.
• Simplify education: Patients typically retain only about 10% of what they hear, so prioritize the most meaningful take-home message.
• Collaborate instead of prescribing: When patients help choose one realistic focus, adherence and progress improve.
• Small changes matter: Consistent 1% shifts in habits or behaviors can create significant long-term change for both clinicians and patients.

If you’ve ever felt pressure to have all the answers, this episode will challenge that mindset and offer a refreshing, practical approach to creating meaningful change in your clinical practice.

Don’t miss Susan Clinton’s session in the 2026 Birth Healing Summit taking place live online May 2 – 3, 2026.

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To learn more visit: InstituteforBirthHealing.com

About Today’s Speaker: 

Dr. Susan Clinton, PT, DScPT, OCS, WCS, FAAOMPT, is the founder of LTI Physio and a leader in helping healthcare providers and women beyond their reproductive years move beyond health concerns, self-doubt, and career challenges to create meaningful, inspired change.

With over four decades of clinical experience, she brings deep wisdom and practical insight to guiding people through complex transitions. Through Pinnacle Coaching, Dr. Clinton empowers women to embrace their health as the foundation for living with vitality and confidence during transformative life stages such as menopause. Through Pivotal Coaching, she mentors healthcare professionals to overcome burnout, navigate career stress, and cultivate sustainable, fulfilling practices.

Speaker’s Website: https://ltiphysio.com/